Knowledge Base

4 questions found

How do I get the video URL for an Education Course?

  1. Download the video from Zoom
  2. Upload the video to your YouTube account
  3. View the video on YouTube
  4. Click Share
  5. Click Embed
  6. Copy the URL found in the src attribute.  src="COPYTHIS"
  7. Paste the URL in the Video URL field for the course

How do I reset my backend user account password?

To reset your password, for your backend account, complete this reset password form  Accounts associated with the frontend of your website require you to use the reset password form on that site.

What does Conditions Logic mean?

Conditions have a new option called "Condition Logic".  Your two choices are:

  1. IS ONE of the Following
  2. IS NOT ONE of the Following

Option 1 applies to checked items only.  Option 2 applies to all items that are NOT checked.

This new logic has been added to reduce the annoyance of checking numerous options for the condition.

Why are some registrations missing the View Registration button?

Registrations that belong to a user require you to impersonate the user to access.  If your backend permissions do not allow you to impersonate users, you will not be able to view the registration on the frontend.